This page (together with any documents referred to on it) tells you the terms and conditions on which you may make use of the Healthy Hearts 4 All (www.healthyhearts4all.com) website (the Site). By using the Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Site.
1. Information About Us
The Site is operated by Healthy Hearts 4 All (UK) ("We"). We are a company registered in England and Wales under company number 09373007.
2. Accessing Our Site
Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the information or service we provide on the Site without notice (see below). We will not be liable if, for any reason, the Site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of the Site, or the entire Site.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms, and that they comply with them
3. Health Disclaimers
The tools and information provided on the Site are intended to help users assess and manage their weight and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Users should always seek the advice of a doctor or other qualified health provider with any questions they may have regarding a medical condition. The information provided on the site is provided as general advice and guidance, it is tailored to meet individual user's needs based on the information provided by the user.
We strongly advise that before any individual starts a weight loss plan or make any major changes to their diet that they seek medical guidance.
If individual users are concerned about possible health implications which could result from any of the information provided to them, We advise that they talk to their GP or seek medical advice and they should not ignore professional medical advice, or delay in seeking it, because of something they have read on this site.
Weight loss or maintenance is not guaranteed and results are subject to individual compliance and variation. We cannot guarantee specific results. Client acknowledges that Client is responsible for their decisions regarding whether or not to exercise consistently, eat properly, rest enough, and live a healthy lifestyle.
Users will be required to sign and return the following forms to Healthy Hearts prior to receiving a Consultation, Training/Nutrition Program Design, or beginning any Personal Training program:
If you have any of the following physical conditions, you may be required to have Medical Clearance from a doctor or other qualified health provider
Clients have the right to terminate a particular service at any time. If an exercise service is uncomfortable or painful, or if you want to stop for any reason, you may do so. If a particular exercise is painful for you to do or you have an injury or other limitation that makes it difficult for you to do, We can attempt to substitute another exercise to work that particular muscle group.
Appropriate sports clothing are required at all times during sessions. Client should also have water available as necessary during the workout and wear sun tan lotion in higher temperatures. It is a client responsibility if he/she is prone to burning in the sun
Unless other arrangements are made, training sessions, (these services herein individually and collectively referred to as ‘sessions’) last approximately fifty – sixty minutes. In order to provide the best service to all Clients, Healthy Hearts 4 All can not commit to extend any particular session beyond its previously scheduled time.
4. Accuracy of information
While We use reasonable efforts to include accurate and up to date information on the Site, We make no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Site.
5. Your use of the Site
Your use of and browsing in the Site are at your risk. Neither We nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site.
We are the owner or licensee of all intellectual property rights in our site and in the material published on it. The layout and content of this website are protected by copyright and intellectual property laws and treaties around the world. All such rights are reserved by us and our licensors.
You may download and print off information from the Site for your own personal use but you must not otherwise, copy, distribute, reproduce or modify, or use for commercial purposes any materials or information you have printed off or downloaded in any way nor must you crawl, frame, link or deep link into the Site on or from any other website.
We are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing and marketing products/services using such information.
6. Use of this Website from outside the UK
Except where otherwise specified on the Site, the materials on the Site are displayed solely for residents of the UK. Those who choose to access the Site from locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.
7. Transactions Concluded Through Our Site
Contracts for the provision of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of sale. You may cancel or stop using the services provided on the Site at any time.
8. Information About You And Your Visits To Our Site
We process information about you in accordance with our privacy policy. By using the Site, you consent to such processing.
9. Rates and Pricing
Rates and pricing for Healthy Hearts 4 All services are subject to change.
Block booking sessions of 10 sessions for Outdoor fitness/Bootcamp, Pre and Post natal sessions and weight management seminars need to be used within ten weeks from date of purchase.
10. Privacy
Healthy Hearts 4 All respects your privacy. Due to the nature of our services, it is necessary to collect certain personal information from Clients. All information collected is treated as STRICTLY CONFIDENTIAL, and We will not share or redistribute your information with any third party except as necessary to provide services purchased by the Client, or as required by law. Any information gathered from a Client is simply for our records and, if applicable, necessary to provide the services to the Client for which we have been contracted.
Your details will only be used for research purposes and will not be passed on to any third parties or used for marketing purposes in accordance with the Data Protection Act 1998.
11. Links From Our Site
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
12. Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
13. Our Plans
13.1 DIET PLANS.
Our diet plans will be tailored in line with information collated from our clients during the consultation period – this information is confidential and will never be disclosed. Our approach is to calculate the calories and macronutrients (carbohydrates, proteins and fats) for each meal / snack and modify accordingly to reach the desired total for each client.
When an allergy or intolerance is present, the plan you receive will either be amended and/or a covering email provided detailing how you can manage things which could either be by removing specific ingredients or replacing them with others.
Our approach to calculating what we believe is optimum for each client is unique and by signing up to the company’s plans you are trusting this approach and whilst feedback is appreciated – disagreeing with our methods on the basis of other professionals point of view will not result in any aspect of the plans being re-designed or warrant a refund.
13.2 EXERCISE PLANS
The exercise plans will be tailored in line with information collated from our clients during the consultation period – this information is confidential and will never be disclosed. You will receive details on the exact structure to follow meaning the duration, rep range and amount of sets. This also includes guidance or correct lifting techniques through video links. Due to strength being such an individual consideration, weight on the resistance training section will never be specified and this is something you will have to discover through carrying out the exercises. The best results will come by following this and only this. Training is only permitted once a day and no more. If you wish to carry out your own training in place of ours you must specify this at the earliest convenience.
We need clear body shot photos before a plan can be booked in and created. The pictures will need to be taken in swimwear or equivalent and not showing the face so that body composition can be assessed.
Once your chosen plan begins you will be in complete control of the results. In order to achieve with this program you need to stick to it. Our instructors will arrange review consultations to review progress and record stats of your weight and measurements as well as including up to date photos so that your body composition can be assessed. When our team has all of this information, new amendments can be designed and sent out within 3-5 working days. During the interim period you remain as you are on the current one.
14. Email Support
We take email support with our clients very seriously and ensure that all your questions get answered as quickly and effectively as possible. At the latest emails are responded to within 24 hours.
15. Payment, Cancellation and Refunds
Payments can be made using our online pay service via the shop or a Cash payment on meeting our instructors.
Since Healthy Hearts 4 All is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished. If for any reason you are not happy with your purchase before receiving a service within 7 days of the date you purchased the service , you can cancel the order and receive a full refund.
As a customer you are responsible for understanding this when purchasing any product from our site and in the unluckily event of the meals not being to your liking or taste this would not warrant a refund. However, we realise that exceptional circumstances can take place with regards to both the character of the product we supply and your personal life.
Therefore, we may honour requests for a refund for the following reasons:
1. Service not-as-described and as detailed in our terms and conditions: such issues should be reported within 3 days from the date the service is received. Clear evidence must be provided proving that the purchased service is not as it is described either on the website and or in our terms and conditions. Complaints which are based merely on the customer's false expectations or wishes are not honoured.
2. In the event of serious debilitating illness or injury. Confirmation of this in the form of a doctor’s note or medical certificate will need to be provided before consideration.
16. Online Shop
When you place an order to purchase a service from Healthy Hearts 4 All, we will send you an e-mail confirming receipt of your order and containing the details of your order. That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any services on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
17. Liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, We hereby expressly exclude:
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
19. Review of Terms and conditions
Healthy Hearts 4 All may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.
20. Your Concerns
If you have any concerns about material which appears on our site or services you have received, please contact us
1. Information About Us
The Site is operated by Healthy Hearts 4 All (UK) ("We"). We are a company registered in England and Wales under company number 09373007.
2. Accessing Our Site
Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the information or service we provide on the Site without notice (see below). We will not be liable if, for any reason, the Site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of the Site, or the entire Site.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms, and that they comply with them
3. Health Disclaimers
The tools and information provided on the Site are intended to help users assess and manage their weight and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Users should always seek the advice of a doctor or other qualified health provider with any questions they may have regarding a medical condition. The information provided on the site is provided as general advice and guidance, it is tailored to meet individual user's needs based on the information provided by the user.
We strongly advise that before any individual starts a weight loss plan or make any major changes to their diet that they seek medical guidance.
If individual users are concerned about possible health implications which could result from any of the information provided to them, We advise that they talk to their GP or seek medical advice and they should not ignore professional medical advice, or delay in seeking it, because of something they have read on this site.
Weight loss or maintenance is not guaranteed and results are subject to individual compliance and variation. We cannot guarantee specific results. Client acknowledges that Client is responsible for their decisions regarding whether or not to exercise consistently, eat properly, rest enough, and live a healthy lifestyle.
Users will be required to sign and return the following forms to Healthy Hearts prior to receiving a Consultation, Training/Nutrition Program Design, or beginning any Personal Training program:
- Physical Activity Readiness Questionnaire (PAR-Q)/ Health History Questionnaire
- Consent Form
If you have any of the following physical conditions, you may be required to have Medical Clearance from a doctor or other qualified health provider
- Hypertension (>145/95 mm Hg)
- Hyperlipidemia (cholesterol >220 mg/dl or a total cholesterol-to-HDL ratio of >5.0)
- Diabetes
- Family history of heart disease prior to age 60
- Smoking
- Abnormal resting EKG
- Any other condition that Healthy Hearts 4 All in its sole discretion may deem to present an unreasonable risk to your health, were you to participate in a fitness evaluation or program.
Clients have the right to terminate a particular service at any time. If an exercise service is uncomfortable or painful, or if you want to stop for any reason, you may do so. If a particular exercise is painful for you to do or you have an injury or other limitation that makes it difficult for you to do, We can attempt to substitute another exercise to work that particular muscle group.
Appropriate sports clothing are required at all times during sessions. Client should also have water available as necessary during the workout and wear sun tan lotion in higher temperatures. It is a client responsibility if he/she is prone to burning in the sun
Unless other arrangements are made, training sessions, (these services herein individually and collectively referred to as ‘sessions’) last approximately fifty – sixty minutes. In order to provide the best service to all Clients, Healthy Hearts 4 All can not commit to extend any particular session beyond its previously scheduled time.
4. Accuracy of information
While We use reasonable efforts to include accurate and up to date information on the Site, We make no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Site.
5. Your use of the Site
Your use of and browsing in the Site are at your risk. Neither We nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site.
We are the owner or licensee of all intellectual property rights in our site and in the material published on it. The layout and content of this website are protected by copyright and intellectual property laws and treaties around the world. All such rights are reserved by us and our licensors.
You may download and print off information from the Site for your own personal use but you must not otherwise, copy, distribute, reproduce or modify, or use for commercial purposes any materials or information you have printed off or downloaded in any way nor must you crawl, frame, link or deep link into the Site on or from any other website.
We are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing and marketing products/services using such information.
6. Use of this Website from outside the UK
Except where otherwise specified on the Site, the materials on the Site are displayed solely for residents of the UK. Those who choose to access the Site from locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.
7. Transactions Concluded Through Our Site
Contracts for the provision of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of sale. You may cancel or stop using the services provided on the Site at any time.
8. Information About You And Your Visits To Our Site
We process information about you in accordance with our privacy policy. By using the Site, you consent to such processing.
9. Rates and Pricing
Rates and pricing for Healthy Hearts 4 All services are subject to change.
Block booking sessions of 10 sessions for Outdoor fitness/Bootcamp, Pre and Post natal sessions and weight management seminars need to be used within ten weeks from date of purchase.
10. Privacy
Healthy Hearts 4 All respects your privacy. Due to the nature of our services, it is necessary to collect certain personal information from Clients. All information collected is treated as STRICTLY CONFIDENTIAL, and We will not share or redistribute your information with any third party except as necessary to provide services purchased by the Client, or as required by law. Any information gathered from a Client is simply for our records and, if applicable, necessary to provide the services to the Client for which we have been contracted.
Your details will only be used for research purposes and will not be passed on to any third parties or used for marketing purposes in accordance with the Data Protection Act 1998.
11. Links From Our Site
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
12. Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
13. Our Plans
13.1 DIET PLANS.
Our diet plans will be tailored in line with information collated from our clients during the consultation period – this information is confidential and will never be disclosed. Our approach is to calculate the calories and macronutrients (carbohydrates, proteins and fats) for each meal / snack and modify accordingly to reach the desired total for each client.
When an allergy or intolerance is present, the plan you receive will either be amended and/or a covering email provided detailing how you can manage things which could either be by removing specific ingredients or replacing them with others.
Our approach to calculating what we believe is optimum for each client is unique and by signing up to the company’s plans you are trusting this approach and whilst feedback is appreciated – disagreeing with our methods on the basis of other professionals point of view will not result in any aspect of the plans being re-designed or warrant a refund.
13.2 EXERCISE PLANS
The exercise plans will be tailored in line with information collated from our clients during the consultation period – this information is confidential and will never be disclosed. You will receive details on the exact structure to follow meaning the duration, rep range and amount of sets. This also includes guidance or correct lifting techniques through video links. Due to strength being such an individual consideration, weight on the resistance training section will never be specified and this is something you will have to discover through carrying out the exercises. The best results will come by following this and only this. Training is only permitted once a day and no more. If you wish to carry out your own training in place of ours you must specify this at the earliest convenience.
We need clear body shot photos before a plan can be booked in and created. The pictures will need to be taken in swimwear or equivalent and not showing the face so that body composition can be assessed.
Once your chosen plan begins you will be in complete control of the results. In order to achieve with this program you need to stick to it. Our instructors will arrange review consultations to review progress and record stats of your weight and measurements as well as including up to date photos so that your body composition can be assessed. When our team has all of this information, new amendments can be designed and sent out within 3-5 working days. During the interim period you remain as you are on the current one.
14. Email Support
We take email support with our clients very seriously and ensure that all your questions get answered as quickly and effectively as possible. At the latest emails are responded to within 24 hours.
15. Payment, Cancellation and Refunds
Payments can be made using our online pay service via the shop or a Cash payment on meeting our instructors.
Since Healthy Hearts 4 All is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished. If for any reason you are not happy with your purchase before receiving a service within 7 days of the date you purchased the service , you can cancel the order and receive a full refund.
As a customer you are responsible for understanding this when purchasing any product from our site and in the unluckily event of the meals not being to your liking or taste this would not warrant a refund. However, we realise that exceptional circumstances can take place with regards to both the character of the product we supply and your personal life.
Therefore, we may honour requests for a refund for the following reasons:
1. Service not-as-described and as detailed in our terms and conditions: such issues should be reported within 3 days from the date the service is received. Clear evidence must be provided proving that the purchased service is not as it is described either on the website and or in our terms and conditions. Complaints which are based merely on the customer's false expectations or wishes are not honoured.
2. In the event of serious debilitating illness or injury. Confirmation of this in the form of a doctor’s note or medical certificate will need to be provided before consideration.
16. Online Shop
When you place an order to purchase a service from Healthy Hearts 4 All, we will send you an e-mail confirming receipt of your order and containing the details of your order. That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any services on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
17. Liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, We hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it together with any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
- This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
- When following the company plan you are doing so responsibly with your own guidance and take full responsibility for the effects on your body which you may experience along the way. As with any exercise program you assume certain risks to your health and safety. Any form of exercise program can cause injuries, and any of the plans from Healthy Hearts 4 All is no exception.
- It is possible that you may become injured doing the exercises in your program, especially if they are done with poor form. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such exercise activities. These risks may also exist for those who are currently in good health right now.
Our company does not act as medical doctors. The advice you receive is not meant as a substitute for medical advice. You must consult your doctor before beginning ANY of our plans or exercise programs, no exceptions.
You are using the chosen plan at your own risk and Healthy Hearts 4 All is not responsible for any injuries or health problems you may experience or even death as a result of using our products or services.
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
19. Review of Terms and conditions
Healthy Hearts 4 All may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.
20. Your Concerns
If you have any concerns about material which appears on our site or services you have received, please contact us
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